Thursday, February 25, 2010

Dawn Khan (Mular) Social Media Bio


Please update Dawn Christine Mular's contact information in your address books to Dawn Christine Khan

Please change email from dawn.mular@helpingfriendscareernetwork.com to dkhan@hfcnglobal.com  


Helping Friends LLC
3867 West Market Street 102
Akron OH 44333

Mrs. Dawn Christine Khan  is a 10-year professional of applied social media that connects and extend businesses, organizations, and individual relationships. Dawn parlays a unique mix social networking, business innovation, and talented partnerships to create business opportunity.


Mrs. Khan lives, speaks, tweets, blogs, and produces new media solutions covering Social Media for Business Benefit. She is founder of Helping Friends Career Network (HFCN Global) and CEO for Helping Friends LLC, a nationwide employment service headquartered in Akron, OH. Dawn has used her social media skills to solve many problems including


Helping Friends Career Network (HFCN Global) was a good-will, social networking project established in 2001 after the World Trade Center tragedy, to help jobseekers find work in a most difficult business climate. While managing a full time demanding job in Information Technology, Ms. Mular leveraged her rich knowledge of social networking and a powerful base of Recruiters Globally, to participate in candidate placement of several million dollars worth of jobs placement for recruiters and small to fortune 500 level companies from 2001 until 2009.

Mrs Khan's early career years experience was in sales and marketing in consumer products, recruiting, retail, and the high tech industries. Over 16 years’ IT and Help Desk experience, best practice process excellence and service improvement implementations. Ms. Mular collaborated on HDI industry certification standards and best practices including Global HDI Career Certification Standard while serving as a founding board member for 9 years to the Denver Metro Help Desk Institute (HDI) Chapter.


While at Sun Microsystems, International, Ms. Mular traded Corporate Marketing Intelligence experience for Information Technology space, starting at as a HelpDesk Analyst, eventually managing a global IT Process Improvement team with operations in Europe, US, and Asia. Dawn was a Six Sigma Green Belt , ITIL Foundations Certification, with Change Acceptance Process (CAP) Practitioner best practices. Sun Microsystems moved Service operations from California to Colorado requiring a unique combination of social networking, recruiting, IT and business management skills where the help desk grew from 32 to over 130 in 9 months!
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